Boost your business growth with artificial intelligence

When a customer messages your business WhatsApp number with questions or product requests, Nova replies automatically with up-to-date information on items, pricing, and availability in real time—no manual intervention required.

Nova keeps real-time updates connected to your inventory and catalogs, ensuring every answer aligns with your actual product availability.

Nova also automates order management for any type of business, displaying requests directly on the platform so your staff receives them instantly. With personalized messaging 24/7 and escalation to a human advisor when needed, your team delivers faster, more efficient, and professional service—regardless of industry or company size.

We integrate an order workflow that centralizes every request in the web platform. Your team receives instant notifications and a detailed view so they can coordinate operations without delays.

• Control panel with order status and response times.
• Automatic alerts when new requests or changes arrive.
• Customer confirmations at every stage of the process.

Access our platform from any internet-connected device. Whether you are on a desktop, laptop, tablet, or phone, you’ll enjoy full access to every feature. The interface adapts to different screen sizes so you can navigate comfortably from anywhere.

By integrating our assistant, your business gives customers the freedom to pay with their preferred method: cash, card, Nequi, or PSE. You guarantee greater flexibility and comfort on every transaction, enhancing their payment experience.

Nova can also be used internally to automate orders, payments, and processes, streamlining daily operations.

Complete Multilingual Capability (including audio processing). The virtual assistant is not limited to Spanish: it offers native support for English, French, Portuguese, German, Italian, Japanese, Mandarin, and more. It can receive and process voice messages in any of these languages, interpret them, and respond naturally in the customer’s language.

Nova combines artificial intelligence, automation, and strategic guidance so you can adopt technology without complications. Our team handles implementation, training, and ongoing support while you focus on growing your business.

No need to be a tech expert: we configure every detail, integrate your existing systems, and protect your customer experience so you see results from day one.

Want to see Nova in action? Schedule a personalized demo and discover how we automate customer service, orders, and payments in just days. Our team is ready to guide you every step of the way.